Managed Service Providers (MSPs) provide a critical role for businesses, delivering IT services and support that allow companies to focus on their core business goals. A top MSP can help your business with various services, from network and security monitoring to cloud adoption digital transformation.
When it comes time to choose an MSP, it’s essential to do your research. Look for an MSP with a strong track record of success, offers a comprehensive suite of services, and understands your needs.
What is Managed Service Provider?
A Managed Service Provider (MSP) is a third-party organization that remotely manages a set of IT procedures for its clients. Networking, security, apps, mobility, and infrastructure are examples of these processes.
An MSP is proactive and as-needed management, maintenance, and support service that provides an alternative to on-demand services. These services are charged on a subscription basis, making IT spending more predictable.
An MSP can handle some or all of a company’s IT needs. Many businesses outsource the most time-consuming tasks and emerging technologies such as cloud computing, for which in-house support is absent.
How Many Managed Service Providers Are There in the US?
According to a survey published by MSP Resources, the United States has the largest managed service provider market. According to estimates, there are around 130,000 organizations that specialize in managed services.
Who are the top managed service providers?
With so many businesses becoming digital these days, many have elected to use MSPs in their operations. Many MSPs have been able to expand and be successful due to this trend. Here’s a rundown of the top IT managed service providers in 2022.
- IBM
- Accenture
- Capgemini
- Deloitte
- Liaison Technologies
- Allegis Group
- HCL
- Sciencesoft
- Abacus Group
- Brite
- The Lloyd Group
- Cyberduo
What is MSP 500?
MSP 500 is categorized into three categories:
MSP Elite 150: The MSP Elite 150 offers a broad managed services portfolio that includes both on-premises and off-premises capabilities geared toward mid-market and enterprise customers.
Pioneer 250: The MSP Pioneer 250 has established its business strategy primarily around delivering managed services to small businesses.
Security 100: It recognizes MSPs who specialize in cloud-based security services.
What is MSP in US staffing?
Top corporations discovered that outsourcing the recruitment process may help them save money on their operations and employees. In exchange for decreased operating costs, several organizations, particularly Fortune 1000 companies, outsourced their onboarding and temporary recruiting to third-party service providers. Managed Service Providers (MSPs) were born as a result of this.
A managed service provider is a business that specializes in temporary staffing services. They serve as a link between the client and the staffing agencies, and they work for the customer. MSP is more objective and efficient when it comes to hiring candidates.
MSP is in charge of a variety of tasks, including:
- Obtaining the client’s requirements
- Staffing agencies are notified of the requirements.
- Ensuring that candidates are chosen and onboarded.
- Paying the staffing agencies, collecting timesheets, clearing approvals, and clearing payments
- Using monthly scorecards to manage supplier performance
MSP might frequently hold a conference call with the customer and all of the staffing firms to communicate the exact needs to everyone. A lot of MSPs used to be born out of staffing agencies. As a result, they were prejudiced in favor of the agency. However, this has changed, and most MSPs are now neutral and unafraid to work with any agency.
How to choose a Managed Service Provider?
Here are five factors to consider when selecting a strategic Managed IT Services provider (MSP):
1) Your IT requirements and MSP offerings
This is the first and most important thing to examine before entering into any commercial transaction. Before choosing a service provider, identify the significant gaps, existing inefficiencies, and places for improvement. This exercise will assist you in finding a suitable match for your IT needs.
Ensure that your requirements and the MSP’s offering are in sync. A good IT MSP will conduct a technology audit to assist you in assessing the existing situation, identifying gaps and places for development, and laying out a plan for the future.
2) Portfolio and Presence in the Market
Learning about your chosen MSP’s portfolio, market presence, previous customer experience, and the clientele is critical. This allows you to evaluate their talents, case studies, industry-standard abilities, testimonials (if any). Understanding these factors provides you with the assurance you need to pursue a relationship with a specific individual.
3) Certifications and technical expertise
Once you’ve figured out your partner’s market niche, it’s essential to look into their technical (application) knowledge, collaborations, and other credentials that demonstrate their ability. This enables you to comprehend their technological capabilities and their strengths and flaws.
4) Capabilities in Supporting and Assisting
This is the most important factor in determining an organization’s success with an MSP. You never know when a security threat, unplanned downtime, or a network error will disrupt your company’s operations. So all you need is immediate assistance to keep your firm afloat and provide consistent client service.
5) Working Relationships and Culture
Another important consideration in determining the quality of your new companion is their age. Consider your partner like someone you’d hire to help you with your in-house operations. This is critical since you are about to go on a short/long trip with the required dependencies and business goals at the heart of your partnership.
Are they close to your company’s headquarters? Are they able to connect with your customers frequently?
Conclusion
The ideal managed service provider (MSP) can help your company grow, decrease costs, and streamline digital operations. As a result, don’t put your trust in unproven service providers. When selecting an IT partner, conduct considerable research and due diligence. Ascertain that the MSP can provide all of the tools, services, and experience required to maintain, secure, and expand your IT infrastructure.
There are a lot of managed service providers (MSPs) to choose from, but not all of them are created equal. Protected Harbor stands out from the rest because we are not your average MSP. We offer comprehensive security solutions with 24×7 IT support 99.99% uptime with AOA specially designed to your needs that keep your business safe from the latest threats. We also guarantee the highest level of customer service possible to rest assured that your IT needs are always taken care of. Contact Protected Harbor today to put an end to your search.
