We get it. The number of IT Nightmare stories we have heard from clients over the past 30 years is frightening. To be honest, we started as an MSP too. But then we saw everything that is wrong with MSP’s and IT services and decided to change the way we worked. We like to say we are the anti-MSP, or MSP 2.0. But in reality, we are simpler a full-service IT company that listens to clients, responds quickly, and is reliable.
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This is a company that will do whatever it takes so your bottom line can improve. To get us up to par and to straighten out our issues, Protected Harbor technicians spent almost 72 hours here! And because they work with other schools, they are able to guide us and tell us to do what’s best for the students which is invaluable.
We have a great relationship with Protected Harbor. They aren’t just a vendor, but they have become a great partner for HARC. It’s a very collaborative and wonderful partnership, and we feel we can count on Protected Harbor.
I have recommended Protected Harbor numerous times and intend to continue to do so. During the 16 years I been with my company I have used two other IT companies. I experienced substantial problems with both companies. I have yet to encounter any significant problems with Protected Harbor. In my opinion they are one of the best!!!
I have an immediate response during a crisis. Someone is always available to talk.